Get in touch with customers using LINE Messenger.
The integration works in the following way:
You need to create a LINE Channel and connect it with LiveChat to set up the integration.
Follow the steps from this LINE documentation to create a LINE channel: Getting started with the Messaging API.
Copy following values:
Open the Settings, paste the Channel access token, and the Channel secret into the respective fields. Click the Connect LINE Channel button.
Go to the LINE Developers Console, select the created LINE Channel, go to the Messaging API tab, and enable the Use webhook option.
Go to the LINE Official Account Manager, select your LINE Channel, go to the Settings tab (in the top right corner). On the left sidebar, select Settings, then Response settings. Make sure that the Auto-response is disabled.
Open Settings and click the link below the channel's name and scan the QR code in your Line Messenger. Now, you can write any message and check how the integration works.
To get help or support, don't hesitate to contact via LINE or firstname.lastname@example.org.